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Surf these sites:
Advanced Sales Technologies -- Customer Relationship Management consulting practice that specializes in working with small to medium size organizations.
Aegis Communications -- Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
America''s Research Group -- Specializes in consumer research, and analyzing shopping and buying trends, customer satisfaction, shopping habits, and consumer behavior.
Armkor -- Provides complete relocation solutions for the international transferees of multinational companies to Asia.
At Random Communications -- Provides mystery shopping, outsourced monitoring program support, competitive shopping analysis, customer satisfaction surveys, and evaluation programs.
AussieHost -- Customer service training primarily in retail, tourism, hospitality, transportation and security industries.
Connected Learning Systems -- Provides consultation and debt collection training seminars.
Corporate Dynamics, Inc. -- Training and consulting solutions for customer service, sales, and management related issues.
Count On Us -- A secret shopper/mystery shopper service specializing in customer satisfaction reporting.
Creative Customer Care -- Provides consulting services, benchmarking, call center audits, technology analysis, and training to help businesses build consumer loyalty through innovative support.
Customer Perceptions -- Mystery shopping consulting services.
Customer Point of View -- A mystery shopper service catering exclusively to the restaurant and hotel foodservice industries.
Customer Service Review, Inc. -- Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
Customer Service Training -- A six session customer service training program presented by the ACA Group.
Customer Service Training -- Customer service training services, products, solutions, and programs for business and industry.
Diagnostic Strategies - The Road to Diagnostic Excellence -- Management and technology consulting firm specializing in strategy, systems, operations, and technology services related to the development and delivery of advanced diagnostic systems.
Double Check, LLC -- Nationwide mystery shopping service providing quality checks and customized evaluations.
E-Reply -- Customer Service Outsourcing - prompt, accurate replies to your customers e-mails.
ExecTrainer.com -- Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.
Feedback Direct -- Web-based service that enables businesses to manage customer issues. Also includes articles and tips to improve customer service.
Gaining Customer Loyalty -- Discover the principles of "customer astonishment" that extend beyond traditional customer service.
Hartwell Consulting & Publishing -- Provides organizational training to all industries.
Impressions On Hold International, Inc. -- Concept is to use telephone hold time as an advertising and marketing opportunity. Representative in Wilmington.
Interact Management Consultants Pty Ltd -- Provider of consulting services and products that grow and protect large-scale, retail clients’ customer relationships.
Larry Greco Enterprises, Inc. -- Educate employees to improve customer relations and meet current industry goals.
Maio Success Systems -- Provides effective success techniques for service businesses worldwide, through quality training programs, live seminars and consulting.
Management Dynamics -- Provides improved effectiveness in presentation skills and customer service.
Market Elan -- Specializing in customer relationship management, providing consulting and training.
Motivational Training Center -- Provides customer service training and motivational seminars.
Mystery Shopping -- Mystery shopping company that seeks to maximize sales potential for retailers who want to increase consumer satisfaction.
QI International -- Consulting and research firm specializing in customer relationship management.
Resource Navigation -- Consulting for customer service, call centers and problem resolution.
Service Is Key -- Service consultants. Giving companies the keys to success by defining better service through their people, processes and technology channels.
Service Performance Group -- Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Service Quality Management (SQM) -- Validates and ensures that people and processes are responding to and delivering customer satisfaction.
Service Scan -- Provides mystery shopping programs and customer service solutions.
Sterling Consulting Group, Inc. -- Specializes in consulting and training services to help organizations become more customer-focused.
Telephone Doctor -- Offers products and services designed to improve telephone skills and customer service skills for today''s workforce. Offerings include videos, online learning modules, CDs, and workshops.
Tenacity -- Client retention consultants, focusing on the preservation of client and customer equity.
The Terzetto Group -- Terzetto is devoted to the improvement of customer service in organizations thru use of training, strategic planning, facilitation and consulting.
Touchmark Solutions -- Focuses on improving customer interactions and the enhancement of customer relationships.
Workplace Conflict Resources -- Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.

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