Surf these sites: Apollo Associated Services -- The Apollo Root Cause Analysis method provides a simple structured training program for managers, key problem solvers, and the general employee for effective problem solving. Free Knowledge Exchange -- Cooperative problem solving technique based on evolutionary approach to knowledge management. It employs crossover and classification of many solutions, given by participants, arriving at better answers. Help Making Decisions -- Decision-Making, Problem-solving, Selections made visually, a free-hand Charting Method for major decisions, No computer software or Mathematical theories needed! Purchase online. International TRIZ Club Home Page -- The International TRIZ Club (ITC) is dedicated to assisting TRIZ (theory of inventive problem solving) professionals, students and enthusiasts in their professional and personal development by providing a vital resource for the mutual sharing of expertise, and to encourage an environment of colleagueship across the globe. Mastering the Creative Corporate Environment -- Workshop on how to foster creative problem solving and innovative thinking in your workplace. Conference speakers include Peter Senge, Ph.D., Roger Firestien, Ph. D. and Dr. John Terninko. Mind Tools - Problem Solving and Analytical Techniques -- A wide range of useful problem solving and analytical techniques. Peer Review and Root Cause Analysis in Healthcare -- Software, training, consulting and information resources relating to peer review, morbidity/mortality reviews, sentinel event policy and root cause analysis in the healthcare environment. The IBIS Manual -- IBIS stands for Issue-Based Information System, and was developed to provide a simple yet formal structure for the discussion and exploration of "wicked" problems. Discussion Mapping. Wicked Problems: Naming the Pain in Organizations -- by E. Jeffrey Conklin & William Weil. Problems that are wicked, as opposed to tame, do not yield to the traditional "scientific" approach to problem solving. With a wicked problem your understanding of the problem is evolving as you work on a solution. One sure sign of a wicked problem is that there is no clear agreement about what the "real problem" is. Wicked problems cannot be solved in the traditional sense, because one runs out of resources (time, money, energy, people, etc.) before a perfect solution can be implemented.
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